Shipping Policy for Nanny Cameras Kenya
This shipping policy outlines important information regarding the shipping and delivery of products purchased from our website www.nannycameraskenya.com
1.0 Processing Order Times:
- After order confirmation, we will start processing your order as soon as possible.
- Orders received and confirmed before 3 p.m. are shipped on the same business day (excluding holidays).
- Orders received and confirmed after 3 p.m. are shipped on the next business day (excluding holidays).
- The shipping cost will be determined before shipping the products.
- The buyer caters for all the shipping charges.
2.0 Shipping Destinations:
- We provide shipping services only in Kenya but in all counties.
- For overseas shipping, we need to confirm the best available shipping options so call our help desk on +254702560315 and will help you get the best preferred shipping options.
2.1 Shipping Within Nairobi and Its Environs
- We have various options for delivery with local courier companies and bus companies within Nairobi.
- You can pay on delivery or upfront. The choice is yours.
2.2 Shipping Options Outside Nairobi
- We are able to ship countrywide via reliable couriers such as Speedaf, Bolt, Uber, Fedex, G4S, Wells Fargo, or using local bus/shuttle companies
2.3 Shuttle Shipping Outside Nairobi (Prepaid)
- Your order will be dispatched once we receive full payment, covering both the product and shipping costs.
2.4 Speedaf, G4S and Wells Fargo Shipping Outside Nairobi (Pay on Delivery)
For Speedaf/G4S and Wells Fargo shipping, the process is as follows:
- Settle the courier fee directly to the couriers till number before dispatch.
- Pay for the product itself (to our till number) when collecting it at your selected Speedaf/G4S or Wells Fargo office.
3.0 Shipping Methods and Timeframes:
3.1 We collaborate with experienced shipping providers to ensure timely and reliable delivery of your products.
3.2 Shipping timeframes may vary depending on the destination and the shipping method selected during checkout.
3.3 Estimated delivery times will be provided at the time of purchase and can also be confirmed by contacting our customer support team.
4.0 Shipping Fees:
4.1 We offer a flat rate shipping fee within the CBD area and close Nairobi environs.
4.2 Outside Nairobi environs, Shipping fees depends on the distance and value of the products ordered. We will be able to ascertain the cost if different from the flat rate fee.
Shipping Address:
4.3 You are responsible for ensuring that the shipping address provided during checkout is genuine, free from typing errors and complete description of destination.
4.4 Nanny Cameras Kenya will not be held liable for any delays or failed delivery resulting from an incorrect or incomplete shipping delivery address.
Shipment Delays and Issues:
4.5 While we endeavor to deliver your products within the estimated timeframes, unforeseen challenges such as weather conditions, political unrest, impromptu holidays etc. can affect timely deliveries or other external factors may also occasionally cause delays.
4.6 If you have an issue with your shipment, such as delays or damage during transit, please contact our customer support team immediately for help.
Contact Information:
If you have any questions or concerns regarding our shipping policy, please get in touch with us:
Email: https://nannycameraskenya.com/contact/
Phone: +254 702560315
Kindly keep checking this Shipping Policy as it is subject to change from time to time.